This is the article that got the main-stream media attention of the western world of a human supply chain that still runs like a well-oiled machine delivering food on time to the right address 99.99% of the time - a feat that even Amazon.com cannot emulate. http://www.nytimes.com/2007/05/29/business/worldbusiness/29lunch.html http://en.wikipedia.org/wiki/Dabbawala
"It is better to be defeated with integrity, than to win without it."