Skip to main content

How fucked up are the US cellphone carriers?

A whole lot. That is the answer to that question. I can't believe what Verizon just did today. They just decided to fucking rip off customers by providing crap on a Google developer device with Nexus branding. To top it, the feature that Google is trying to push with their Offers/Wallet would not be included in the device. It is disappointing to see Google complying with that demand. Also the device being exclusive to Verizon in US, makes it impossible for anyone to get the phone in any other networks. (You can get the GSM device unlocked from and I am going to do just that)

Smart phones are like Razor blades or drugs. You buy a razor which is cheap, but the blades are the one that makes the company profitable. With iPhone and other smart phones, what the carriers have done is put every single customer on drugs and sucking them every month with the data bill with a 2 year commitment. It's also classic to see that the initial wave of smartphone data plan were unlimited, similar to someone who is offered the drugs on cheap and unlimited in the beginning. Once you hooked on, it's where they catch you with crazy data cap restrictions. 
With US being one of the most expensive mobile network, where an average person pays roughly 4% of their average income on a cellphone bill ($26,364 is the average median income as of OCT 2011). That is pretty high. I can't believe, even after paying $299 for a premium handset and another 70-100$/month for the next 2 years, I can't get a phone with the features that comes pre-installed in it? How fucked up is the system where there are essentially 2 big carriers screwing up the customers? 

There is one carrier, who wants to sell itself so badly, that they can do everything in it's power to be bought by another carrier
Then there is another carrier who is really trying to stay afloat and made it pretty clear, that if the other small network is sold to a big network, they could be folded too. They are positioning themselves to increase their value if they do decide to fold. 
Then there are the two other giants - who are really there just to screw the customers. At least one network provides a better and reliable network and have taken a big lead when it comes to LTE. The 3G sucks for that carrier. Even with LTE which are on same frequency band of 700 MHZ for both the networks has ensured that their customers cannot swap their phones with each other networks! Isn't that screwing customers? The SMS charges are a whole separate debate on any networks.

It's so ironic, that today there was a survey done which listed Verizon with the best service provided for mobile networks. That might be true, but isn't everything screwed up when it really comes down to customers getting what they really want when they buy that phone/plan? 


Popular posts from this blog

Interesting Articles - April 20th 2017

1. Codeine and Kids - What can go wrong?

Deep down we all knew the side effects of the painkillers and cough syrup, now the FDA has come out slinging against Codeine and Tramadol. On one hand FDA has decided to come against the painkillers, but on the other hand, it did nothing to stop pharmaceuticals to sell OTC cough syrups and drugs that do contain those chemical elements.

2. Emirates - The problem begins

This was my fear when the current administration signed the executive order to ban tablets and laptops for three middle eastern airlines. How long before the other two airlines cut down the stops in US and concentrate more in Europe and the rest of the world? What it means for passengers? More expensive flights for world travelers. The tourism industry is already hit with anxiety and a lot of travelers are definitely avoiding the hassle to come to thi…

Email is the new Fax

Do you see this picture when you sign-in to your Gmail account? 

I see it every single time I sign-in to Gmail, no matter the speed of connection. At some point this started happening to my Gmail account a year or so back and every time I log-in, it gets bad. Gmail is my preferred account and I have around 10000 emails in my inbox, which is not a whole lot. I love to clean my inbox and organize it as much as possible. All the marketing, forums, registered mails are deleted rather than just sitting there. I had plenty of filters before, but when google introduced 6 tabs, I decided to go simpler and just use the default tabs. It is working well so far, but the lag and that picture still appears every single time.
But this post if not about Gmail or how slow it has become. It's about email and I can positively say that Gmail/email has become less important in my personal life. Last year Google introduced a nice little dashboard service to let you know your email activity for the week/m…

Apple and Google - Tale of 2 photos from Tim Cook

I was watching the Apple event from this morning. It was nicely done by Tim Cook. He definitely has it's own personality for sure.

There is a section in the video when Tim starts talking about iPad. There were two striking pictures that he presented to the whole world. I won't consider it a low blow, but it definitely showcased the real problem with Android tablets. 
1. Twitter app on Samsung +Android tablet and how the Twitter app looks on iPad 
2. Yelp app - Compared on how they looked on Samsung tablet and on iPad

There was also another reason of selecting Samsung tablet -- just to tell the world how they two look alike!

But besides the point - Tim laid out the biggest problem for Android and why +Google is loosing on Tablets. It's the Apps +Google+Android+Andy Rubin !!!!!

Just look at the apps, compare them and see why Android tablets are not selling like hot cakes even when they are cheap and the OS is free. If +Andy Rubin is in denial about two sets of apps, one for smart …